904-6187651 | Mon-Fri, 8AM - 6PM EST
Apply for Wholesale Account
Login

PRIVACY POLICY

Wholesale Distribution — Data Practices & Your Rights

GLOBAL RESELL LLC
476 Riverside Ave, Jacksonville, FL 32202
contact@global-resell.com | 904-618-7651

Overview

Global Resell LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of the business information entrusted to us by the buyers, vendors, and account holders who access our wholesale distribution platform. This Privacy Policy describes the categories of information we collect, the purposes for which we use that information, the circumstances under which we may share it, and the rights available to you with respect to your data. By registering for an account or otherwise engaging with our platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. We reserve the right to update this Privacy Policy at any time, and your continued use of our platform following any such change constitutes acceptance of the revised policy.

Information We Collect

Global Resell LLC collects information that is necessary to verify business legitimacy, process wholesale orders, maintain account security, and communicate relevant updates to our account holders. We collect business identification information, including the legal business name, registered business address, Employer Identification Number (EIN), state-issued Reseller Certificate details, and the nature of the buyer’s business operations. We collect contact information associated with the business account, including the names of authorized representatives, business telephone numbers, business email addresses, and billing and shipping addresses.

We collect transactional information, including order history, invoice records, payment method preferences, and shipping destination records. We collect technical information automatically when you access our platform, including your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages visited, session duration, and device identifiers. We may collect communication records, including the content of emails, support tickets, or other written correspondence exchanged between your business and Global Resell LLC. We do not knowingly collect personal information from individuals acting in a personal consumer capacity, and our platform is not intended for use by individuals under the age of eighteen.

How We Use Your Information

Global Resell LLC uses the information collected through our platform for legitimate business purposes that are directly related to the operation of our wholesale distribution services. We use business identification and documentation information to verify that prospective and existing account holders meet our eligibility requirements, including confirmation of valid reseller status and EIN. We use contact and transactional information to process, fulfill, and communicate the status of your orders, including coordination with logistics partners and freight carriers to ensure accurate and timely delivery.

We use account and contact information to send transactional communications, including order confirmations, invoices, shipping notifications, and updates regarding your account status. With your consent or where permitted under applicable law, we may use your contact information to send product alerts, promotional announcements, inventory updates, and wholesale newsletter communications. You may opt out of non-transactional communications at any time by contacting us at contact@global-resell.com or by using the unsubscribe mechanism included in any marketing email. We use all categories of information as necessary to comply with applicable legal obligations, resolve disputes, enforce our Terms of Sale, and protect the rights, property, and safety of Global Resell LLC and its account holders.

Third-Party Data Sharing

Global Resell LLC does not sell, rent, lease, or trade your business information to any third party for marketing, advertising, or commercial exploitation purposes under any circumstances. We share information only in the limited circumstances described below, and solely to the extent necessary to fulfill the purpose for which the information is shared. We share applicable shipping and delivery information with our logistics partners, freight carriers, and third-party shipping providers for the exclusive purpose of fulfilling your orders and coordinating delivery. These parties are authorized to use your information only as necessary to complete the delivery services they provide on our behalf.

We share payment-related information with our third-party payment processors, including processors that handle credit card transactions, ACH transfers, and wire payment verification. Payment processors operate under their own privacy policies and are bound by applicable financial data security standards, including PCI-DSS compliance requirements. We may disclose information to governmental authorities, regulatory agencies, or law enforcement where required by applicable law, valid legal process, or court order. In the event of a merger, acquisition, asset sale, or other corporate transaction involving Global Resell LLC, your information may be transferred to the succeeding entity as part of that transaction, subject to equivalent privacy protections.

Cookies and Tracking Technologies

Global Resell LLC uses cookies and similar session-based tracking technologies on our wholesale portal to support the functionality, security, and integrity of the platform. Cookies are small text files stored on your device by your web browser when you visit our site. We use strictly necessary cookies to manage your authenticated login session and maintain access to the gated areas of our wholesale portal. These cookies are essential to the operation of our platform and cannot be disabled without impairing your ability to access your account or complete transactions.

We use functional cookies to retain your account preferences, session state, and navigation context across pages during an active browsing session. We may use analytics cookies to collect aggregated, non-identifiable data about how users interact with our platform for the purpose of improving platform performance. We do not use advertising cookies, cross-site tracking technologies, or any mechanism designed to build behavioral profiles for third-party advertising purposes. By using our platform, you consent to the use of cookies as described in this section.

Data Retention

Global Resell LLC retains business account information, transactional records, and associated documentation for as long as your account remains active and for a period thereafter as required by applicable law, tax regulations, and our internal recordkeeping obligations. In general, transactional and financial records are retained for a minimum of seven (7) years in accordance with standard business recordkeeping requirements. Technical data such as IP logs and session records may be retained for shorter periods consistent with our security and fraud prevention practices. When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, we will delete or anonymize it in a secure and appropriate manner.

Data Security

Global Resell LLC implements reasonable and appropriate technical and organizational measures to protect the business information in our possession from unauthorized access, disclosure, alteration, loss, or destruction. These measures include access controls, encrypted data transmission, secure server infrastructure, and internal data handling procedures. However, no method of electronic transmission or storage is completely secure, and Global Resell LLC cannot guarantee absolute security of information transmitted to or stored on our systems. In the event of a data breach that is reasonably likely to result in harm to affected parties, we will notify affected account holders and applicable regulatory authorities in accordance with the requirements of applicable law.

California Privacy Rights — CCPA Compliance

Global Resell LLC acknowledges its obligations under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), with respect to any California residents whose personal information may be processed in connection with our platform. California residents, including authorized representatives and contacts associated with California-based business accounts, may have the right to request disclosure of the categories and specific pieces of personal information we have collected about them, the right to request deletion of personal information we hold subject to applicable legal exceptions, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of personal information.

Global Resell LLC does not sell or share personal information as defined under the CCPA. To submit a privacy rights request, California residents may contact us at contact@global-resell.com with the subject line “California Privacy Request.” We will respond to verifiable requests within the timeframes required by applicable law and will not discriminate against any individual for exercising their privacy rights under California law.

General Data Protection Compliance

While Global Resell LLC is a United States-based company operating primarily within the domestic wholesale market, we are committed to applying internationally recognized principles of data minimization, purpose limitation, and data subject transparency in our information handling practices. We collect only the information necessary to operate our platform and fulfill our legitimate business purposes. Business entities or representatives located in jurisdictions subject to the European General Data Protection Regulation (GDPR) or other applicable international data protection frameworks who wish to exercise applicable data subject rights are encouraged to contact us directly at contact@global-resell.com.

Links to Third-Party Websites

Our platform may contain links to third-party websites, carrier portals, payment gateways, or partner platforms that are not owned or controlled by Global Resell LLC. This Privacy Policy applies solely to information collected by Global Resell LLC and does not govern the data practices of any third-party website or service. We encourage all account holders to review the privacy policies of any third-party platform they access in connection with their business activities. Global Resell LLC bears no responsibility for the privacy practices, content, or security of third-party websites.

Contact Us and Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us in writing. All written privacy requests should clearly identify the nature of the inquiry or the right being exercised, along with sufficient information to verify the identity and account status of the requesting party. We are committed to addressing privacy inquiries promptly and in good faith.

Key Information